A Portfolio Approach To Trusted Intermediaries For Online Content and Conduct

Abstract

Proponents of U.S. online safety legislation frequently argue that the costs of inaction outweigh whatever negative consequences might arise from altering the status quo. This position does not account for the full range of industry and multistakeholder initiatives that have developed, enabled by the First Amendment and Section 230, to contend with harmful content. This article assesses case studies of these entrepreneurial efforts based on criteria for trusted intermediaries: effectiveness, legitimacy, and accountability. It shows how a portfolio approach of partial solutions can evolve into a holistic approach to online trust and safety, one that will be of critical importance as courts continue to deliberate the extent to which governments may regulate company decision-making regarding online content and conduct.

 

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A Portfolio Approach To Trusted Intermediaries For Online Content and Conduct

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